01 - What We Do

Eight capabilities. One TSA.

Drapes & Accessories→ Soft goods, FR treatment, hire fleet. Sets, Scenery & Props→ Scenic builds, props, set hardware. Lifting & Rigging→ Chain, pile & drum hoists, controllers, consumables. Production Engineering→ Production management, design, custom kit. Venue Engineering & Installation→ Fit-outs, integration, upgrades. Dance & Studio Equipment→ Sprung floors, barres, mirrors, vinyl. Compliance & Service→ Inspections, certificates, callouts. Hire & Touring→ Calendar-driven kit. National coverage.
Products
Services
Drapes & Accessories Soft goods, supplied and supported. Drapes, tracks, FR treatment and hire fleet from our in-house workshop. Theatre-grade soft goods, engineered, FR-treated and serviced under TSA.
Services
Sets, Scenery & Props Built in-house. Toured nationally. Set construction, prop fabrication, museum and gallery fit-out and exhibition builds from our dedicated workshop. Concept to strike, with the engineering paperwork to back it.
Products
Services
Lifting & Rigging Rated gear. Stocked and serviced here. EXE Rise and Ace chain hoists, TSA pile and Hercules drum hoists, Atlas controllers, full consumables range. Design, supply, install, service, recertify.
Services
Production Engineering When off-the-shelf stops working. Production management, technical design and drafting, custom fabrication and cue-driven motion control. The technical side of your show - managed, designed, built and run.
Services
Venue Engineering & Installation Fit-out to commission, one team. Venue fit-outs, system installation, integration and safety upgrades. From new-build PACs to retrofit refurbishments. Engineered, documented, signed off.
Products
Dance & Studio Equipment Made for the joints that depend on it. Sprung floors, Tarkett performance vinyl, ballet barres, studio mirrors, tap and sports flooring. Measured, manufactured and installed to the room.
Inspections & programmes
Specialist inspections
Compliance & Service The paperwork your insurer asks for. Service & Inspection Programme, Venue Systems Health Check, electrical testing, emergency callouts. Defensible documentation, on schedule.
Services
Hire & Touring Calendar-driven kit. National coverage. Drape hire, hoist hire, touring packages. The same kit you'd buy, available on a calendar. Picked, prepped, shipped, collected.
02 - Industries

Eleven industries. One TSA.

Theatres & Performing Arts Centres Lyric houses, regional PACs, repertory venues. Long-cycle compliance, dark-week installs. Schools & Education Term-break windows, school-budget cycles, training programmes. Worship Venues Acoustic-sensitive spaces, AV-led production, multi-purpose halls. Stadiums, Convention Centres & Live Events Arena rigging, convention fit-outs, large-format event delivery. AV & Production Hire Companies Trade supply, cross-hire inventory, servicing and specialist support. Touring Productions Tour-ready packages, on-the-road servicing, certified gear. Film, TV & Studios Studio rigging, broadcast support, motion-controlled scenic. Museums & Galleries Permanent galleries, touring exhibitions, heritage recreations, display fabrication. Dance Studios & Companies Sprung floors, ballet barres and studio mirrors, made to the room. Corporate & Conference Venues Conference stages, auditorium AV, corporate event rigging and staging. Government & Civic Venues Council-owned PACs, civic centres, town halls and public venues.
Proof of work Recent Projects Lyric theatres, arenas, museums, schools and studios. The jobs behind the capability, and what we specified, built and signed off on each one.

Hoist & Motor Servicing - scheduled maintenance of electric chain hoists and stage motors for equipment owners: thorough inspection against published discard criteria, brake and clutch testing and chain lubrication, with load testing and Test & Tag to AS/NZS 3760 as add-ons - in our workshop, on-site at your venue, or between seasons for touring kit, Australia wide

Lifting & rigging · Hoist & motor servicing

Hoists wear. We keep yours proven.

Scheduled servicing of electric chain hoists and stage motors - thoroughly inspected against published discard criteria, brakes proven under power, chain lubricated - with load testing and Test & Tag added when you need the certificate. We've got your fleet. You've got your show.

Book an annual inspection →

Or call 1300 439 872

Trusted on stages and in venues around Australia
Alder Construction Anglican Church Grammar School Annie Apollo Property Group Arts Queensland Back to the Future Beetlejuice Brisbane Powerhouse Brisbane Showgrounds Built Cairns Convention Centre Canberra Theatre Centre Capricorn Rigging Crossroads Live Crown Resorts Disney Diversified Edith Cowan University Encore Gold Coast Convention and Exhibition Centre Griffith University Hamilton HOTA Home of the Arts Ipswich Civic Centre Lendlease The Lion King Livingstone Christian College Logan City Council Mackay Regional Council Melbourne Olympic Park Michael Cassel Group Microhire MJ The Musical Moulin Rouge Mueller College Multiplex National Gallery of Victoria Queensland University of Technology Res-X Universal Studios University of Adelaide University of Melbourne WA Department of Local Government, Sport and Cultural Industries Wicked Wollongong City Council
Where we service

Wherever it hangs.
However it tours.

Electric chain hoists and chain motors, serviced wherever the work is - on our bench, on your grid, or in a depot between seasons. Same method, same paperwork. Only the location changes.

01

In our workshop

Freight the gear to us for bench servicing, repairs and testing - it comes back serviced and thoroughly inspected, ready to go straight back to work.

02

On-site at your venue

We service hoisting assets in place, off an EWP, so your kit never leaves the building and your programme never stops. Nissan Arena and Citipointe Church run theirs this way.

03

On the road, between seasons

Touring packages serviced in storage or at the freight depot, proven and tagged before the next load-in - the window between closing night and the next city, used properly.

We service what we sold and what we didn't - same thorough inspection, same discard criteria, same paperwork. And when what you need is the certificate rather than the maintenance - load test, Test & Tag and a 12-month cert for owned or touring kit - that is Hoist Service under Compliance & Service.

What hoist servicing is

Servicing maintains
the machine.

Hoist servicing is the scheduled maintenance of electric chain hoists and stage motors - thoroughly inspected against the manufacturer's published discard criteria, brake- and clutch-tested and lubricated, with load testing and Test & Tag added when you need the certificate - then returned to work with the paperwork to prove it. TSA services hoists you bought from us and hoists you did not - in our workshop, on-site at your venue, or between seasons for touring kit.

Servicing maintains the machine; inspection certifies it. This page is the maintenance side: thorough inspection, brakes and clutches, chain lubrication, repairs, a fleet kept to interval. If you need the certificate product for owned or touring kit, that is Hoist Service under Compliance & Service; a venue's installed hoists are typically recertified in place under annual inspections. Most owners run both on one programme.

A hoist that is serviced to interval holds its rated capacity, its serviceability and its certificate; one that is not becomes the fault you find in production week. We keep your fleet on the right side of that line - every unit carries a persistent Asset ID, and every service writes its grades, rectifications and major-service-due dates into your asset register, year on year. The chain hoists and pile hoists we supply are serviced by the same technicians - and so is the rest of what hangs over your stage.

Discard criteria measured, not guessed Add-on AS/NZS 3760 Test & Tag 12 mo certificate per load-tested hoist TS 0412 style persistent Asset ID Workshop on-site · on the road
Inside the service Six points that decide a pass
CHAIN WEAR, GAUGED AGAINST DISCARD LIMIT 1 2 3 4 5 6
  1. 1Brake - hold proven under power on every service
  2. 2Clutch & gearbox - behaviour checked against the maker's limits
  3. 3Load chain & wear gauge - measured against published discard criteria, lubricated with the drive gear
  4. 4Hook & safety latch - stretch, twist and latch action checked
  5. 5Limits & E-stop - upper, lower and emergency response proven
  6. 6Contactor & electricals - Test & Tag to AS/NZS 3760 where added on, dated tag fitted
0 mo
Individual certificate with every load-tested hoist
0 figures
Minimum required, maximum applied, held-at - recorded on every load test
TS 0412
One persistent Asset ID per hoist, two letters then four digits - history that builds year on year
AU
Serviced in-house by Competent Inspection Officers, Australia wide
Why fleets stay with us

The due dates chase us, not you.

Fleets kept to interval Between seasons Tagged & provable Feeds your register
What we check

What a hoist service covers.

Five checks, one method - the same whether the hoist is on our bench, on your grid off an EWP, or in a depot between seasons. Load testing and Test & Tag are optional add-ons, taken when you need the certificate. Every figure recorded, every unit tracked, nothing signed off on a glance.

  1. Check 01

    Thorough inspection to discard criteria

    Each hoist is cleaned, measured and thoroughly inspected - chain wear gauged, hook and safety latch checked, gearbox and body checked against the manufacturer's published limits. The load chain is lubricated as part of the service, which also feeds the internal drive gear.

  2. Check 02

    Brake & clutch function test

    Brake hold, clutch behaviour, upper and lower limits and E-stop response are proven under power - the parts of a hoist that have to hold are the parts we test hardest.

  3. Check 03 Optional add-on

    Load test

    A calculated test load is applied and held through our purpose-built inline test equipment - no test mass in most cases - with the minimum required, maximum applied and held-at figures recorded against the hoist's rated capacity.

  4. Check 04 Optional add-on

    Electrical Test & Tag

    In-service electrical testing to AS/NZS 3760, with a dated compliance tag fitted to every unit tested - mechanical and electrical done in the same pass.

  5. Check 05

    Report, tag & register update

    Graded findings with recommended actions and timeframes, an individual 12-month certificate per load-tested hoist, and the unit's persistent Asset ID updated so its history tracks year on year.

The method follows the machine, not the badge - the EXE Rise chain hoists we stock are serviced by the same technicians who carry out rigging installation. Running pile wind hoists on your curtains and scenery as well? The same crew services them on the same visit - one programme, chain and pile together. Test & Tag detail sits under electrical testing, every finding lands in your asset register, and when the whole venue is due at once, the Service & Inspection Programme runs it as one visit.

Proof on the grid

Serviced where
it hangs.

At Nissan Arena and Citipointe Church, our technicians service the hoisting assets in place, off an EWP - the gear never leaves the building and the venue never stops.

See all projects
Book it in

Tell us what you're running.

FAQ

Questions
about the service.

If your question isn't here, ask - one call and we'll tell you exactly where you stand.

Call 1300 439 872 →
At least annually - annual inspection is required by manufacturers and the governing standards, and where manufacturer guidance is unclear TSA works to the relevant Australian Standard, including AS 1418 and AS 2550. Hoists on heavy duty cycles need shorter intervals, so follow the manufacturer's schedule for your specific model. A service programme keeps every unit's interval tracked, so nothing runs past its due date.
Yes. We service electric chain hoists regardless of where they were bought - with load testing and Test & Tag added where you need them - working to the manufacturer's published discard criteria for each model. If a unit needs parts or repair beyond the service visit, we state exactly what and why, with a recommended action and timeframe.
Both. Gear can be freighted to our workshop for bench servicing and repair, or we come to it - our technicians service hoisting assets in place off an EWP at venues, and touring packages are serviced in storage between seasons. The method is the same wherever the work happens; only the location changes.
A graded finding for every unit: a compliance result, a condition grade against published discard criteria, and a recommended action with a timeframe. Each load-tested hoist also receives an individual certificate valid for 12 months, recording its serial, model, rated capacity and the load-test figures. Every unit's persistent Asset ID is updated, so its service history builds year on year.
It is tagged Out of Service and does not go back to work until rectified. The report states the defect against the standard, plus the recommended action - repair, replace or remove from service - and the timeframe. Minor items are rectified during the visit and recorded, so most units come back into service the same day.
Servicing maintains the machine; inspection certifies it. This page covers the maintenance side - thorough inspection, brakes, chain lubrication and repairs for hoists you own, wherever they are. If you need a venue's installed hoists recertified, that sits under annual inspections; if you need the certificate product for owned or touring kit, see Hoist Service under Compliance & Service. Most owners run both on one programme.
We come back. On schedule. Documented.

Start a service
programme.

Tell us the fleet and how it works - a venue array, a touring package, gear in storage. We'll come back with a programme that keeps every unit proven, documented and inside its interval.

Book an annual inspection →
Or call 1300 439 872 sales@theatresafe.com.au